Scope and contractual documents
These terms concern johnmingam.com and its private /app client workspace, operated by John Mingam, an independent consultant in Montreal, Quebec. The workspace supports the advisory and Search Intelligence services agreed with the client. The accepted proposal, engagement letter or contract specifies the services, deliverables, fees, term and termination arrangements. Its specific provisions prevail in the event of a conflict, subject to applicable mandatory rules. Simply reading this page does not constitute acceptance of a new contract or an amendment to an existing contract.
Accounts, organizations and team members
John Mingam opens the client organization; there is no public registration. The client administrator can invite team members and assign permitted roles. Each user must protect their credentials, use an individual account and respect their organization’s permissions. The client keeps access up to date, removes departing team members and promptly reports suspected unauthorized access. Connected sites and accounts must belong to the client or be managed with their holder’s authorization.
Service scope
Depending on enabled modules and connected sources, the workspace provides SEO and GEO observations, performance data, Schema.org analysis, SFT assessments, site changes, recommendations, reports and discussions. A visible section does not mean data are already available or continuous monitoring is active. Measurement coverage and freshness must be considered. Demonstrations use identified fictional data. Workspace access does not automatically include a MI Intelligence Search subscription: an integration or additional service requires a separate agreement.
Integrations and third-party services
Connecting a provider requires an authorized user’s approval and the requested permissions. Available integrations read or import authorized data; connecting a service does not authorize automatic changes to the client’s site. Clients can revoke connections and must protect the keys or tokens they supply. Provider subscriptions, quotas, terms and any charges continue to apply. A paid collection must only be started after the information and confirmation provided in the interface. API changes, Shopify distribution restrictions or expired authorization may limit or interrupt an integration.
Measurements, recommendations and decisions
Measurements retain their source and date; they may be partial, delayed, estimated or different across providers. SFT scores are analytical indicators, not certification by a search engine. John Mingam’s personal recommendations are distinguished from MI detections and automated analysis. Clients review the evidence, approve actions within their organization and have changes checked before production deployment. A deployed action is not necessarily verified. A change in performance observed after an action does not prove that the action caused it. No ranking, AI citation, traffic, revenue or return on investment is guaranteed.
Ask MI and MCP access
When enabled and requested, Ask MI uses OpenAI to find relevant information among the site’s authorized observations. The question and necessary observations are sent to the provider; answers may be incomplete and must be checked against their sources. Do not enter secrets or sensitive personal information. Connecting MCP to ChatGPT or Claude is optional, limited to approved permissions and revocable. It lets the selected assistant read authorized data; copies already transmitted are also governed by that provider’s terms and settings. Revocation prevents future access without deleting those copies.
Client data and confidentiality
Clients retain their rights to the data and content they provide. They authorize processing to the extent necessary for the agreed services, support and workspace security. John Mingam and authorized organization members access these data according to their functions; importing data does not make them public. Clients must only provide data they are authorized to process. The privacy policy describes information categories, uses, recipients and how to exercise individual rights.
MI Signal and site crawling
MI Signal and the crawler observe authorized public pages for technical, SEO and structural analysis. Clients choose an appropriate scope and exclude private areas, forms and sensitive data. MI Signal does not use advertising cookies or visitor identifiers and does not collect keystrokes or form contents. Public titles, URLs or metadata may nevertheless contain personal information. Clients must inform affected individuals and obtain any required consent on their own sites according to the processing actually performed.
Intellectual property
Original site materials, software and John Mingam’s methodological content, including SFT (Structure, Flow, Trust), remain protected by applicable rights. Clients may use received reports and deliverables for the purposes agreed in their engagement. Any assignment of rights or broader redistribution rights must be specified in writing. Client data and third-party materials remain subject to their respective rights.
Site use
Use of the website and workspace must be lawful and consistent with granted access. Attempting to access another organization’s data, sharing accounts, bypassing permissions or quotas, disrupting the service, introducing malicious code or collecting data without authorization is prohibited. Authorized exports and MCP access remain available within their permission limits.
Fees and quote requests
Fees and payment terms are those in the accepted proposal or contract. A contact or quote request, including for MI Intelligence Search through Ask MI, is neither an order nor a subscription. Sending the form does not trigger a payment. Additional services and third-party charges not included in the engagement must be specified before they are incurred.
Availability and end of access
Maintenance, incidents or provider limitations may affect the service. No quantified availability or response-time commitment is included without a written agreement. Access may be restricted as necessary following a compromise, misuse or the end of an engagement, with information appropriate to the circumstances and contractual obligations. Before closure, clients can use available exports or request return of their data. Contractual arrangements and legal retention obligations apply. Disconnecting a provider does not automatically delete previously imported data.
Responsibilities and limitations
Analysis supports decisions and does not replace checks appropriate to the client’s circumstances. Each party remains responsible for its legal and contractual obligations. Statements about data coverage or expected results do not exclude liability that cannot legally be excluded, including for intentional or gross fault or bodily or moral injury.
Changes to these terms
The version date identifies the published text. A material change affecting an ongoing service must be brought to the client’s attention in accordance with applicable contractual and legal arrangements; agreement is obtained where required. Publishing a new version does not, by itself, change previously accepted commitments. The privacy policy has its own update notice.
Governing law
Quebec law and applicable Canadian federal law govern these services without depriving anyone of mandatory protections available to them. Applicable personal information rules, including the GDPR where its applicability criteria are met, remain unaffected.
Contact
For terms or your engagement: contact@johnmingam.com. For personal information and exercising your rights: privacy@johnmingam.com.